FAQ

We accept payment by debit card, credit card and netbanking if you have an Indian bank account.

You can change your billing and shipping address in your account.

You will receive your order confirmation instantly.

We will share your tracking details on the order status page.

You can cancel your order only before it has been shipped. We cannot accept cancelations once the order is shipped.

We do not accept returns unless the fabric that you have received is damaged.

You will receive a credit note once we receive the returned fabric from you. For this, you will get a full refund for your order.

Your card will be charged when you place your order through our secure payment gateway.

Your order will be shipped either the same day or the next day. Typically you will receive your order in 4-5 working days.

We are partnered with the SM Courier for all our deliveries.

In case you want to return a damaged fabric, you can send it through any courier company of your choice.

We do not have the facility to ship to a PO Box.

Currently we do not offer international shipping through the website. However, if you are an international customer, you can contact us directly on sales@vayahome.com and we will be able to guide you from there.

Our minimum order quantity is 1 metre per SKU.

You can contact us on +91-80-27820020 or email us at sales@vayahome.com

Your information is confidential and we do not share it with anyone.

You can email us on sales@vayahome.com and someone from our sales team will get in touch with you.

We will give you a lead time for production of the fabric. If it is unsuitable to you then you can cancel the order or change the selection.